Privacy Policy

1. YOUR DATA

Our relationship with you is based on trust. It is our policy to give you a private web browsing experience. For this reason, we do not require that you give us any information about yourself when you are browsing the site*

At the checkout area of our site, you will be required to register with us. At this point we do collect personal information about you. This information can identify you and includes details such as your name, mail address and email address. It is used to fulfil orders or to respond to enquiries. The information is held in our secure database.

We may contact you either by post, email or telephone, primarily as customer service following up on any issues with an order or to answer any questions you may have. We will not pass on your e-mail address to any other company for marketing purposes.

2. DATA PROTECTION ACT

We do not store credit card details nor do we share customer details with any 3rd parties. Our data collection and storage is governed by the rules of the UK data protection act and associated legislation.

3. COOKIES

Many web sites store information in a small text file, called a cookie, which is kept on your computer’s hard drive. On our web site we use this facility to remember data such as log-in information or the products you placed in your basket or wish list. We also use cookies to better understand how visitors use our site to help us make website improvements.

We do not store your personal information through cookies or any of your payment information. So if you come back to the site at another time, the site will still have your basket information but not any of your personal information.

You do have the facility to switch off your cookies; however this means that you may have problems using our site, for example adding products to your basket.

What is a cookie?

A cookie is a small text file stored by your web browser on your computer or mobile phone’s hard drive. Some cookies are essential for the website to work for example to remember what you have added to your basket while you browse the site. They are useful because they help us to provide you with relevant information, such as remembering what you have in your wish list or basket when you return to our site. They also allow us to recognise your computer (but not specifically who is using it) when you access our website and to improve the usability and performance of our website.

A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

For more detailed information about cookies visit www.allaboutcookies.org which provides guidance on how to control cookies.